LOD accepts returns within 14 days from the date of delivery. All returned products must be in new, unused condition in their original package. We reserve the right to refuse returns that do not match these conditions.
HOW TO PROCEED WITH YOUR RETURN
Send an email at firstname.lastname@example.org for further instructions.
The shipping costs will go by the customer.
Returned items will be carefully checked. When the product is in perfect conditions the corresponding amount will be paid in the following 3-4 days.
We do not offer exchanges for any other model, colors or product.
DAMAGED OR FAULTY GOODS
If you received damaged item:
Contact email@example.com for further instructions.Once the item is received, we will carefully check it. If we consider the article is damaged we will proceed to change it within 7 days after receiving it. In case of being out of stock the amount will be refunded within 7 days. In all cases of return by damage, shipping costs will be covered by Los Objetos Decorativos.